The introduction of the translation feature will help reduce any miscommunication that can happen when riders and drivers have different preferred languages or if you’re using Uber in a different country. Previously, messages sent from drivers to riders would always appear in that driver’s preferred language, whether or not this was the rider’s language. The new feature allows both parties to translate messages into their own language, and the app supports over 100 different languages for them to communicate in.
Uber has recently introduced a number of new tools to improve its rider app. The San Francisco-based company recently revealed that it would start using hyper-local weather data from ClimaCell to improve ETA estimates, and it’s piloting a new feature that allows customers to request pet-friendly cars. Uber also announced this month that it was opening to telephone bookings in the U.S.
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