When you lift the receiver and complete the circuit to the exchange, dialling the number sends a series of electrical pulses down the line. Older telephone exchanges have automatic electromechanical switch gear, named after the American, Almon Strowger, conceived it in 1888. This has banks of fixed contacts, each in a half circle round of mobile selector arm.
The number is selected step by step. The first dialled digit sends the arm up to a bank corresponding to the digit. The arm then rotates to find a free contact – one that will connect it to the next bank ready for the next digit dialled. If no contact is free, the engaged tone is sounded. If contact is made, the next selector arm searches for that second digit, and so on. The final selector makes contact with the line of the number being called.
If the selector accidentally touches and sticks on an incorrect contact for the digit dialled, you get crossed line.
The latest telephone exchanges work electronically. Dialling sets up audible tones, and connections are made by circuits incorporating microchips that interpret the tones. Because there are no moving parts, electronic switching is silent and more reliable than electromechanical gear and crossed lines are rare.
Picture Credit : Google